Frequently Asked Questions

15 August 2022

Where can I find my AGF number? Am I a registered member?

  • You can contact your club’s Administrator who will find your AGF number and status attached to their Uplifter account.
  • If you have a personal Uplifter account you can log in to find your number. After logging in click on your name –> My Account –> Individuals.
  • You can also reach out to our Manager of Membership & Finance, Craig Drebit, to determine your registration status or to find out your unique AGF Number

If I move to a new club, do I have to pay the AGF and Insurance Fees again?

  • No, once you register as an AGF member for the season, your membership follows you wherever you go in the province of Alberta!
  • You are covered at any of our 74 member clubs until the season ends on June 30

I’m having trouble with Uplifter

  • Are you trying to upload a spreadsheet? The most common answer is that you entered the SKU code incorrectly. They must precisely match the chart of codes (it’s best to copy and paste)
    the chart is found here
  • Did you upload several members? It’s best to upload in blocks of under 400 members, otherwise the system will be very slow alternatively, you can wait until the upload is finished but your computer must remain on
  • We have step by step instructions on our website
  • You may also contact our Online Systems Manager, Jacqueline Escobar with questions

What is my NCCP number?

  • These are generated automatically when you sign up on If you visit the website and log into The Locker, you will find your NCCP number.

What is an NCCP # and why do I need it?

  • An NCCP # is the number that identifies you from anyone else that might have a similar name and birthday. The NCCP # is your unique fingerprint that only you have, and that number helps your Employer, National Sport Organizations and Provincial/Territorial Sport Organizations to quickly find all the courses and evaluations that you have completed.
  • If you are starting your coaching education, don’t forget to get your National Coaching Certification Program (NCCP) number at and click on The Locker

What is the difference between and The Locker?

  • is the Coaching Association of Canada (CAC). The CAC helps educate and certify coaches in all levels of sport, with partner networks of 65 National Sport Organizations and Provincial/Territorial Sport Organizations
  • The Locker helps record and maintain coach training, certification, and offers sport specific eLearning course that coaches can take through their coaching development.
  • The Locker is where you will find all of your individual coaching information after logging in. The link is in the banner of

Where can I find more information about COVID-19 in Alberta?

  • Please check out the Safe Sport section of our website
  • As of March 1, 2022 all restrictions have been lifted in Alberta unless noted by your municipality
  • AGF clubs are freely able to implement any additional rules they see fit